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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before 10am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    Buffet breakfast is included in price.
  • Can we settle the bill on arrival?
    You can settle the bill on departure.
  • Which languages are spoken at the reception?
    English, French, Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have 3 floors and we have an elevator.
  • Are there quiet, private, romantic rooms?
    We have quiet room on the back side of the builduing, but also the other room are very nice and not noisy.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not.
  • Do the rooms/apartments have a balcony?
    No, they do not.
  • Do you have non smoking rooms/apartments?
    No, we do not.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is satellite TV in all rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    We have a direct line in all rooms.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is air conditioning in all rooms and is included in the rates.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we have internet point.
  • Is there a swimming pool? When is it open?
    Yes, there is a swimming pool and is open usually from April to September.
  • Is parking or garage available?
    We have private parking and garage for bicycles.
  • Where can we rent a car?
    Is possible to rent a car in Siena.
  • How far is Florence, Siena, Pisa from the Property?
    Florence is 80 Km far, Pisa is 150 Km.
  • Which is the nearest airport?
    Florence is the nearest airport.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest bus-stop?
    The nearest bus-stop is at 10 mt.
  • Which is the nearest railway station?
    The nearest railway station is Siena at 1 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    Yes, we accept pets.
  • Is there a restaurant in the Property?
    No, there is not
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, is possible to surf the Internet from the rooms by connecting your laptop.