FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included in price.
• Can we settle the bill on arrival?
  You can settle the bill on departure.
• Which languages are spoken at the reception?
  English, French, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 3 floors and we have an elevator.
• Are there quiet, private, romantic rooms?
  We have quiet room on the back side of the builduing, but also the other room are very nice and not noisy.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  We have a direct line in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in all rooms and is included in the rates.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have internet point.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and is open usually from April to September.
• Is parking or garage available?
  We have private parking and garage for bicycles.
• Where can we rent a car?
  Is possible to rent a car in Siena.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 80 Km far, Pisa is 150 Km.
• Which is the nearest airport?
  Florence is the nearest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 10 mt.
• Which is the nearest railway station?
  The nearest railway station is Siena at 1 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, we accept pets.
• Is there a restaurant in the Property?
  No, there is not
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, is possible to surf the Internet from the rooms by connecting your laptop.