FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 8pm, Check Out before 11am.
  Please let us know in advance what time you intend to check in. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Per apartment and per guest for the rooms.
• Is breakfast included in the price and what type of breakfast?
  Yes for the rooms, not for the apartments.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground floor and first floor.
• Are there quiet, private, romantic rooms?
  Yes, la Piccionaia.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes in all the rooms and in all the apartments there is the satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, but it is not included in the price.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
  
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Empoli, 6 km.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, 500 mt.
• Are there vineyards nearby?
  Yes here from us.
• How far is Florence, Siena, Pisa from the Property?
  30 km, 55 km, 40 km.
• Which is the nearest village or town?
  Cerreto Guidi and Vinci.
• Which is the nearest airport?
  Pisa and Florence.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At the farmhouse.
• Which is the nearest railway station?
  Empoli, 6 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Jacuzzi and bicycle.
• Are pets welcome?
  They are the welcome but must sleep in their own kennel.
• Is there a restaurant in the Property?
  Yes, it's open every day.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.