FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Any time. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included.
• Is heating included in the price?
  Heating is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is only one floor.
• Are there quiet, private, romantic rooms?
  The rooms are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  There is one terrace and one loggia at our guests' disposal.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a tv and a videorecorder in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is air conditioning at no extra charge.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  In the vicinity, 20 km from our B&B.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at 500 mt distance.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Florence: 70 km.
  Siena: 65 km.
  Pisa: 160 km.
• Which is the nearest village or town?
  Anghiari, Sansepolcro, Arezzo, Cortona are in the vicinity.
• Which is the nearest airport?
  Florence Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  500 mt from the property.
• Which is the nearest railway station?
  Arezzo station, at 25 km distance.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.