FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  Per person for HB and FB (rooms). Per apartment in self-catering.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  On the ground floor.
• Are there quiet, private, romantic rooms?
  Yes, most romantic in the 2foor suite.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, all rooms have its own patio.
• Do the rooms/apartments have a balcony?
  The rooms have a veranda in front of the entrance.
• Do you have non smoking rooms/apartments?
  All our rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, we don't need air conditioning.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, it is open from june 15th till august 31st.
• Is parking or garage available?
  Yes we have a parking area available in our hotel.
• Where can we rent a car?
  At Bologna/Florence Airports.
• Are there grocery stores or supermarkets in the surroundings?
  Yes in the near village "Covigliaio" 3Km.
• Are there vineyards nearby?
  No.
• How far is Florence, Siena, Pisa from the Property?
  45 km from Florence, 115 km from Siena, 125 km from Pisa.
• Which is the nearest village or town?
  Covigliaio (3Km).
• Which is the nearest airport?
  Florence & Bologna.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Traversa (3 Km).
• Which is the nearest railway station?
  San Pietro a Sieve.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes with typical Tuscan dishesand wide cellar.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.