FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11am until 11pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included and is a Buffet Breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have the ground, the first and the second floors.
  Yes there is a lift, elevator.
• Are there quiet, private, romantic rooms?
  No.
• Do the rooms/apartments have a terrace/courtyard?
  Only few.
• Do the rooms/apartments have a balcony?
  Only few.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is a TV.
  Yes there are international channels, satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
  Any extra charge.
  Yes it is seasonal.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Parking is available on the street nearby.
  Garage is available nearby and it costs an extra charge.
• Where can we rent a car?
  In Montecatini Terme.
• How far is Florence, Siena, Pisa from the Property?
  Florence 55 Km
  Pisa 40 Km
  Siena 90 Km
• Which is the nearest airport?
  Pisa and Florence are about at same distance.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Montecatini Terme.
• Which is the nearest railway station?
  Montecatini Centre.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.