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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: between 04.00 and 07.00 pm. Check-out: within 10.00 am. - Is the price per room/apartment or per person?
The prices indicated are the daily/weekly rates per apartment. - Is breakfast included in the price and what type of breakfast?
No, the apartments are self catering. - Is heating included in the price?
Yes. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English and German. - Are there quiet, private, romantic rooms?
Yes, all. - Are linens and towels provided or do I need to bring my own?
All linens and towels are supplied by the property. - Do the rooms/apartments have a terrace/courtyard?
Yes, provided with chairs and table. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, satellite TV in all apartments. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes. - Where can we rent a car?
In Florence. - Are there grocery stores or supermarkets in the surroundings?
Yes, in Mercatale Val di Pesa, 2 km. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
Florence 25 km, Siena 42 km, Lucca 75, Pisa 75 km, San Gimignano 36 km. - Which is the nearest village or town?
Mercatale Val di Pesa (2 km). - Which is the nearest airport?
Florence FLR, 15 Km. - Do you have a pickup or shuttle service from and to the airport?
No. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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