FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 4pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Prices are per person.
• Is breakfast included in the price and what type of breakfast?
  No, is not included.
• Is heating included in the price?
  No, heating is not included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  No.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, you can.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is the TV but not satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, parking.
• Where can we rent a car?
  In Siena.
• How far is Florence, Siena, Pisa from the Property?
  Florence, 90 km
  Siena, 25 km
  Pisa, 150 km
• Which is the nearest airport?
  90 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  0.3 km.
• Which is the nearest railway station?
  0.5 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.