FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from Midday.
  Check-out: before 11 am.
• Is the price per room/apartment or per person?
  The prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes. Continental breakfast is included in the room rate. The price include an Extensive Breakfast Buffet with fresh Juice Bar, Yogurt, jams, croissants, Muesli, chees, eggs and fresh breakfast specialities.
• Can we settle the bill on arrival?
  Yes you are allowed to pay the bill on the arrival.
• Which languages are spoken at the reception?
  We speak English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors, each room is accessable via elevator.
• Are there quiet, private, romantic rooms?
  Each room is independent. Our rooms are peaceful and private.
• Do the rooms/apartments have a terrace/courtyard?
  No, there is not.
• Do the rooms/apartments have a balcony?
  All the rooms have a private balcony.
• Do you have non smoking rooms/apartments?
  All of our rooms are non-smoking. There are plenty of areas around the Hotel where guests may smoke.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Each room has satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all rooms have a telephone. Dial the number 0 to outgoing calls.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Each room has central heating and air conditioning. The cost of the heating/air-conditioning is included in the price. The Air conditioning runs at this time daily:
  from 10:30 a.m. untill 00.00. In the nightr is not possible to have the air conditioning service.
• Do you have an Internet/E-Mail point in the Property?
  Internet and E-Mail point are available on request.
• Is there a swimming pool? When is it open?
  No, we do not have.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  There are many car hire firms in Pisa by the airport. In Viareggio AVIS.
• Are there grocery stores or supermarkets in the surroundings?
  There is also a big store, supermarket in Lido di Camaiore.
  
• How far is Florence, Siena, Pisa from the Property?
  Florence is 75 km (47 miles) far, Siena is 150 km (94 miles)far, and Pisa is far 20 km (13.5 miles).
• Which is the nearest village or town?
  Viareggio is the nearest town (4 km). We are in Lido di Camaiore.
• Which is the nearest airport?
  There are various airports: Florence (Amerigo Vespucci), Pisa. Rome and Bologna airports are each reachable within 3 hours.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  Lido di Camaiore, Viareggio.
• Which is the nearest railway station?
  Lido di Camaiore, Viareggio.
• How far away is the beach?
  150 meters.
• Is the beach private or public?
  The beach is private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Not at the moment.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.