FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Apartment One Room, Apartment Two Room, Check In from 3pm until 7pm, Check Out before 10am.
  Double Room 1, Double Room 2, Check In from 5pm until 6pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Prices are per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German and French.
• Are there quiet, private, romantic rooms?
  All our apartments are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are supplied by the property.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  None.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  You can rent a car in Florence.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at 300 mt. from the farm.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Firenze 30 km, Siena 50 km, Pisa 50 km.
• Which is the nearest village or town?
  7 km.
• Which is the nearest airport?
  Florence FLR, 30 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Empoli.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.