FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in: on Saturday from 17.00 to 20.00.
  Check out: on Saturday before 9.00.
• Is the price per room/apartment or per person?
  The prices indicated are per apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  No, depending on consumption.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Two floors.
• Are there quiet, private, romantic rooms?
  Yes, apartment "Tramontana", in particular.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, for all apartments.
• Do the rooms/apartments have a balcony?
  Tramontana e Libeccio.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, 100 square metres.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In Empoli.
• Are there grocery stores or supermarkets in the surroundings?
  Yes 1,5 km away.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence and Pisa 45' minutes by car; Siena 1 hour by car.
• Which is the nearest village or town?
  Empoli at 11 km.
• Which is the nearest airport?
  Florence Airport "Amerigo Vespucci".
• Which is the nearest railway station?
  Empoli Railway Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.