FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: after 12.00 am Check-out: within 11.00 am Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Prices are per room/apartment
• Is breakfast included in the price and what type of breakfast?
  Yes
• Is heating included in the price?
  Yes
• Can we settle the bill on arrival?
  Yes
• Which languages are spoken at the reception?
  English and French.
• Are there quiet, private, romantic rooms?
  Yes, each bedroom is quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are supplied by the property
• Do the rooms/apartments have a terrace/courtyard?
  No
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite tv
• Is there a telephone with direct dialling in the rooms/apartments?
  Bibbiena.
• Is there a dining room where we could sometimes all dine together?
  Yes
• Do you have an Internet/E-Mail point in the Property?
  No
• Is there a swimming pool? When is it open?
  Yes
• Is parking or garage available?
  Yes
• Where can we rent a car?
  In Arezzo
• Are there grocery stores or supermarkets in the surroundings?
  Yes
• Are there vineyards nearby?
  No
• How far is Florence, Siena, Pisa from the Property?
  Florence 60 km, Siena 95 km, Pisa 130 km
• Which is the nearest village or town?
  5 min by car.