FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 4:00 p.m.
  Check Out: before 10:00 a.m.
• Is the price per room/apartment or per person?
  The prices are per week.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  No. Looking the Terms and Conditions page.
• Which languages are spoken at the reception?
  We speak English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors without a lift.
• Are there quiet, private, romantic rooms?
  Yes, all this aerea is very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there isn't TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there isn't a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there isn't air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room opening onto a balcony with spectacular views over the village.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, there is a private swimming pool.
• Is parking or garage available?
  Yes, inside the property.
• Where can we rent a car?
  You can rent a car at the Amerigo Vespucci Airport, in Florence.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores in Londa village, just few minutes away.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Firenze is at 35 Km, Pisa is at 80 Km, San Gimignano is at 60 Km and Siena is at 100 Km.
• Which is the nearest village or town?
  The nearest village is Londa.
• Which is the nearest airport?
  The nearest airport is Amerigo Vespucci in Florence. It is at 42 km from the property.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest bus-stop is just few minutes away.
• Which is the nearest railway station?
  The nearest railway station is Santa Maria Novella. It is at 36 km from the Villa.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.