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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: from 3.00 pm. Check-out: before 9.30 am. - Is the price per room/apartment or per person?
The price is for the villa per week. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included. - Is heating included in the price?
No, heating is not included in the price. - Can we settle the bill on arrival?
Yes, you can settle the bill when you prefer, at the arrival or depart. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors and no elevator. - Are there quiet, private, romantic rooms?
Yes, there are. - Are linens and towels provided or do I need to bring my own?
Lines and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, the roof is a terrace and there is a big garden. - Do the rooms/apartments have a balcony?
No, rooms have not a balcony. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is the satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, any room has the telephone, and you have to dial 0 to have the line. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is no air conditioning. - Is there a dining room where we could sometimes all dine together?
Yes, we have. - Do you have an Internet/E-Mail point in the Property?
Yes, we have. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes, it is. - Where can we rent a car?
In florence or Pisa airport or in Pontedera. - Are there grocery stores or supermarkets in the surroundings?
The closest grocery is in Ghizzano at 5 Km. - Are there vineyards nearby?
Yes, in Ghizzano. - How far is Florence, Siena, Pisa from the Property?
Florence is 70 Km away, Siena 50 km and Pisa 40 Km. - Which is the nearest village or town?
Ghizzano is the nearest village. - Which is the nearest airport?
Pisa Airport "G. Galilei", 40 km. - Do you have a pickup or shuttle service from and to the airport?
No, we have not. - Which is the nearest bus-stop?
In Ghizzano at 5 km. - Which is the nearest railway station?
In Pontedera at 22 Km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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