FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  A rich buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has a ground and a first floor.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms are quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of the rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, some of the rooms have a terrace.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No, we have not.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, parking.
• Where can we rent a car?
  At the Florence Airport or in the city centre.
• How far is Florence, Siena, Pisa from the Property?
  Florence is only 10 km from the property.
• Which is the nearest airport?
  Florence Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Just 20 m from the hotel.
• Which is the nearest railway station?
  Signa Station, 600m from the hotel with a good connection from/to Florence.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.