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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In any time, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, breakfast is included.
  • Can we settle the bill on arrival?
    Yes, if you prefer you can.
  • Which languages are spoken at the reception?
    English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The building has 2 floors and no elevator.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    4 rooms have balcony /terrace.
  • Do the rooms/apartments have a balcony?
    Yes, some of the rooms only.
  • Do you have non smoking rooms/apartments?
    Yes, all the rooms.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is a TV in all the rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No.
  • Do you have an Internet/E-Mail point in the Property?
    Yes.
  • Is there a swimming pool? When is it open?
    Not in the property.
  • Is parking or garage available?
    No.
  • Where can we rent a car?
    In Greve there is a company for rent a car and one for rent motor bike or bike.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes.
  • Are there vineyards nearby?
    Yes.
  • How far is Florence, Siena, Pisa from the Property?
    Florence 22 km, Siena 44 km, Pisa 100 km.
  • Which is the nearest village or town?
    Florence.
  • Which is the nearest airport?
    Florence Airport.
  • Do you have a pickup or shuttle service from and to the airport?
    No.
  • Which is the nearest bus-stop?
    In Greve there is the "SITA" bus stop at 100 metres from Hotel.
  • Which is the nearest railway station?
    Florence Railway Station, 22 km from the hotel.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No , but there is a fitness center near the Hotel
    We have a personal trainer for the guests working on appointment base.
  • Are pets welcome?
    No, sorry, but there aren't.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.