FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 4:00 p.m.
  check Out: before 10:30 a.m.
• Is the price per room/apartment or per person?
  The price is for apartament.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not including in the price.
  
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors without a lift.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them.
• Do the rooms/apartments have a balcony?
  Yes, some of them.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in all the apartments there is a satellite Tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning without extra charge.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  You can rent a car in San Miniato.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence is at 30 km, Pisa is at 30 km and Siena is at 30 km.
• Which is the nearest village or town?
  The nearest town is San Miniato.
• Which is the nearest airport?
  The nearest airport is Galileo Galilei in Pisa.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  The nearest bus-stop is la Serra.
• Which is the nearest railway station?
  The nearest railway station is San Miniato.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.