FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: Saturday from 16:30 to 19:30 pm.
  Check-out: Saturday before 10:00 am.
• Is the price per room/apartment or per person?
  Per apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes.
• Which languages are spoken at the reception?
  English and french.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Two floors.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there is an independent court with barbecue and a panoramic terrace.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a satellite TV .
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Work in progress.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, a large area is dedicated to parking.
• Where can we rent a car?
  At Florence and Pisa airports.
• Are there vineyards nearby?
  Yes, the property is sorrounded by vineyards and
  olive groves.
• How far is Florence, Siena, Pisa from the Property?
  Florence 35 Km, Pisa 50 Km, Siena 70 Km.
• Which is the nearest village or town?
  Cerreto Guidi 3 Km.
• Which is the nearest airport?
  Florence 35 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Empoli 8 Km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.