FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm.
  Check-out: before 10.30 am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Three floors no lift.
• Are there quiet, private, romantic rooms?
  Yes, very quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have it.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all the rooms with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, no extra cost.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, private parking available.
• Where can we rent a car?
  In Siena.
• How far is Florence, Siena, Pisa from the Property?
  Located in Siena you can reach Florence with 70 km, Pisa 95 km.
• Which is the nearest airport?
  Florence Airport, 72 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  100 mt from the Hotel.
• Which is the nearest railway station?
  Siena.
• Are pets welcome?
  Only small pets on request.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.