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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from 3pm, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price indicated is per apartment/room. - Is breakfast included in the price and what type of breakfast?
No, but guests have use of the kitchen and they are provided with tea, coffee and all the necessary to prepare their own breakfast by themselves. - Is heating included in the price?
Yes. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English. - Are there quiet, private, romantic rooms?
Yes. - Are linens and towels provided or do I need to bring my own?
All linens and towels are supplied by the property. - Do the rooms/apartments have a terrace/courtyard?
Yes, a small panoramic terrace. - Do the rooms/apartments have a balcony?
None. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Only TV. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes. - Is there a dining room where we could sometimes all dine together?
No. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes. - Where can we rent a car?
At Florence railway station (13 km) or Pisa (80 Km) / Florence(7 Km) Airports. - Are there grocery stores or supermarkets in the surroundings?
Yes, two kilometers from the B&B. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
Siena 60 km, Florence 9 km and Pisa 80 km. - Which is the nearest village or town?
Impruneta, 2 km away. - Which is the nearest airport?
Florence FLR, 15 km. - Do you have a pickup or shuttle service from and to the airport?
Yes. - Which is the nearest railway station?
Firenze S.M.N. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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