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Terms and Conditions

Check In / Check Out Time
  • All accommodations, Check In from 5pm until 8pm, Check Out before 10.30am
Restrictions
  • For daily rates, in Apartment Pozzarello, Apartment Casa del Fabbro, Apartment Guardiola, Apartment Ballatina, Apartment Casa Ballati, Apartment Casa della Mucca I Under, Apartment Casa della Mucca II Upstairs, during High Season, Weekend Rate, minimum stay is 2 days
  • For daily rates, in Apartment Certino 1, Apartment Certino Siena, Apartment Certino Palio, during Weekend Rate, minimum stay is 2 days
  • For weekly rates, in all accommodations, during Medium Season, High Season, minimum stay is 7 days
Prices Include:
All Taxes (IVA 10.0%)
Private Parking 
In all Accommodations:
ElectricityGas
LinenTowels
WaterWeekly Change of Towels and Linen
 
Prices Exclude:
Credit Card Payment Surcharge 5 %
First-Day Shopping - 25,00 EUR Per Room
Late Arrival to the Key-Giver - 15,00 EUR to 90,00 EUR
Pets Welcome - 15,00 EUR Per Week
In all Accommodations:
Extra Change of Linen - 15,00 EUR Per Room
Extra Change of Towels - 10,00 EUR Per Room
Extra Change of Towels and Linen - 15,00 EUR Per Room
Extra Cleaning - 12,00 EUR Per Hour
Extra-Virgin Olive Oil - 6,00 EUR to 60,00 EUR
Final Cleaning - 15,00 EUR Per Person
In Apartment Ballatina:
Heating - 80,00 EUR Per Week
In Apartment Casa Ballati, Apartment Casa della Mucca I Under, Apartment Casa della Mucca II Upstairs:
Baby Cot - 15,00 EUR Per Week
In Apartment Casa Ballati, Apartment Casa della Mucca I Under:
Baby Chair (Price On Request)
In Apartment Casa Ballati:
Heating - 200,00 EUR Per Week
In Apartment Casa del Fabbro, Apartment Certino 1:
Extra Bed (Price On Request)
In Apartment Casa della Mucca I Under, Apartment Certino Palio:
Heating - 90,00 EUR Per Week
In Apartment Certino Siena:
Heating - 100,00 EUR Per Week
In Apartment Guardiola, Apartment Casa della Mucca II Upstairs:
Heating - 95,00 EUR Per Week
In Apartment Pozzarello, Apartment Casa del Fabbro, Apartment Casa Ballati, Apartment Casa della Mucca II Upstairs, Apartment Certino 1:
Children's Bed - 15,00 EUR Per Week
In Apartment Pozzarello, Apartment Casa del Fabbro, Apartment Certino 1:
Heating - 110,00 EUR Per Week
In all Accommodations except Apartment Casa della Mucca I Under:
Firewood - 10,00 EUR Per Basket
 
Cancellation Policy
From To Cancellation Fee
Reservation 180 days before Check In 20%
Less than 180 days before Check In 90 days before Check In 40%
Less than 90 days before Check In 40 days before Check In 60%
Less than 40 days before Check In 0 hours before Check In 100%
No Show - 100%
 
Payment Policy
When Type Amount By
At Reservation Refundable Down Payment 40% Bank Transfer
40 days before Check In Final Payment 60% Bank Transfer
 
Reservations, Modification and Cancellation Requests

Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Once the reservation is confirmed, any modification or cancellation request must be made through WorldBy.Com's easy-to-use online forms (the same you used to reserve). Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

We notify you of all actions regarding your reservation via e-mail. Alternatively, to see your most up-to-date reservation status, connect to your Vacation Planner at http://www.tuscany.net/planner/.

Liability & Contract

WorldBy.Com S.p.A. (WorldBy.Com), owner of www.tuscany.net, acts only as agent, assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.

Contract: WorldBy.Com S.p.A. is not part of the contract between guest and accommodation provider.