Travellers Reviews
Submitted by Heath Martin, Windsor Victoria 3181, Australia
Antonio welcomed us at the hotel, took care of our bags, explained the facilities of the room and the castle and then welcomed us for a few glasses of white wine by the pool area. ... This was one of the highlights of our entire European vacation of France and Italy. The castle is amazing and Salvatore and Antonio are the perfect hosts. We had dinner at the castle one night which was fantastic, their breakfasts were the best we had for our whole trip and their advice and directions were fantastic!!!! Cannot say enough about how wonderful a time we had exploring Tuscany from Castle del Serre ... I would recommend it without hesitation, a very pretty, romantic place that is second to none. The development they are doing on site will make this a mind blowing venue, but it is already world class
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Submitted by Klaus Fischer, Bezau, Austria
Very friendly people ... One of the most wonderful places I have ever been - really exciting and worth each Euro ... It is that when someone dreams of holidays in tuscany - wonderful!
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Submitted by Rafael T. Cervantes, Vienna, VA, United States
Received a very warm welcome from owners Salvatore and his son Antonio. ... Very quiet and good location for visiting Tuscany. Magnificent views from our room. Very nicely decorated rooms. The staff was very friendly and attentive. The service was superb. ... Everything went very smooth at our check out. ... The owners made us feel at home. Very friendly and efficient staff. This one hotel you will always return!! ... A story book castle. A place to stay no matter what time of the year. Lovely town, very convenient to quiet cities and historical sites. Very comfortable rooms with beautiful views.
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Submitted by Todd Campanella, Chesterfield, United States
Owners were wonderful. Extremely helpful. The best stay I ever had ANYWHERE in my thirty years of traveling to 6 countries. The hospitality that my wife and I were showed can not be compared. Beautiful outdoor kitchen/patio was exquisite while overlooking the midevil bell tower. Restaurant recommendations were excellent and directions for day trips were perfect!This place is only 45 minutes from at least 5 georgous hill towns. There are enough restaurants within 15 minutes of this castle that a family visiting for a week would never eat at the same place twice. Owners speak perfect english and really understand the needs of their guests. The grounds are immaculate, postcard-like. This gem is only going to get better with the mulimillion dollar restoration of the 14th century castle, wine cellar, tennis courts, gardens, restaurant/club. Owner gave my wife and I a private tour on our last day. Some of the new facilities will be done in the Fall. Rome is only two hours away and Florence is about one hour. ... Heaven on earth - Like being on the set of 'Under The Tuscan Sun'
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Submitted by Joe Bosco, Chicago, Illinois 60707, United States
This was our first vacation in Italy. While we travelled to many locations, Castello delle Serre was hands down the best accommodation. Salvatore, Tony and Joe were absolutely fantastic!! The place was actually better than than your photos.We would highly recommend Castello delle Serre to anyone thinking of touring the Tuscany region.
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Submitted by Richard Sigel, Oakland CA 94611, United States
Wonderful property. Sal, the owner and operator was wonderful and helpful. Will sgo again. ... Terrific, unusual hotel. Sal the owner was always available and helpful with many tips for a wonderful trip to Tuscany. Also had a great dinner there for a reasonable price. ... Terrific. score 10 out of 10. Clean, fantastic rooms. Great service. ... Stating in a real 500 year old castle built upon a 1000 year old castle with state of the art facilities, great service, view, beautiful grounds. Very clean comfortable rooms. Sal the owner is a terrific host.
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Submitted by Jim Lorenz, Wayne, United States
The owners, Salvatore and Antonio, were wonderful hosts, we felt very welcome and comfortable. They were very helpful with tourist questions and directions; The optional dinner they served was the best meal my family had while on vacation in Italy. The castle and grounds are beautiful and nicely kept. It was our best experience in Italy. We will return there some day! ... The owners offer an optional dinner that can be purchased. The meal our family has was the best our family had while in Italy. Eating it by the poolside under the Tuscan moon added an amazing atmosphere! ... A wonderful experience, worth the price. Perfectly located (in a quaint small town)for touring most of the Tuscan area.
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Submitted by Janice Vernon, Snellville GA, United States
Antonio was wonderful. ... This was, by far, the best place we stayed in France, Italy, or Spain. It was quite amazing. ... If you are lucky enough to have a dinner there, it is an experience you will never forget. We had no idea when we signed up for the fixed menu one night, that we were in for a treat we would never forget. Our family will be talking about that night for years to come. ... You feel more like part of a family than a guest. Everyone is made to feel special. Usually, when it is time to leave, I am ready. This is the one place I can honestly say I wanted to cry when it was time to go.
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Submitted by Andrew Royce, Chicago, United States
We arrived early and Salvatore was more than accomodating! He checked us in to an upgraded room for free, gave us a tour of the castle, provided directions and gave us recommendations for our daytrip to Assisi. Additionally, Salvatore made dinner reservations for us that night and a wine tasting tour the following day. ... Salvatore spent nine years restoring the castle and did not miss one detail. The rooms were the cleanest of our entire trip and the beds were comfortable. ... Checking out was quick and easy. ... We arrived at the Castle and Salvatore greeted us with open arms. He was above and beyond the most welcoming and accomodating host during our trip to Italy. What makes Castelle delle Serra so spectacular are two things, 1. Salvatore, who was born in Italy but spent many years in the US. Having lived in both the US and Italy gives him the ability to understand the foreign traveler's needs including what activities to do, cities to see and what tourists 'traps' to stay away from. Salvatore has a cheat sheet for many day-trip cities that includes directions, wineries, restaurants, where to park, etc. Additionally, his heritage gives him the ability to provide a cultural italian experience from a local residents perspective. Other hosts of B&B's that we stayed at had either one or the other. Salvtore knew what was important to us to see in Italy and made great recommendations 2. The restored Castle is absolutely magnificent! We were very tempted to stay the rest of the trip at the Castle, but we could not cancel our reservations in Rome. We would have liked to stay longer and others at the castle did extend their stay. If you can get a reservation here, it will be the best part of your trip to Italy. We will go back to see the new Tavern and have Salvatore's dinner at the poolside cafe. This place is the real deal!
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Submitted by Scott Fish, Austin, United States
We received a very welcome greeting and introduction to the facilities. ... The accomodations were architecturally interesting and excellent, the staff went beyond the norm to be friendly and helpful with planning daytrips or other needs. The atomosphere was conducive to meeting other guests. All around a first class bed and breakfast that I highly recommend to others. ... We felt at home and welcome. The location offers interesting options for relaxation and opportunities to experience authentic Italian life in a small village. Beautiful setting and very good service and value.
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Submitted by Robert Zurbyk, stonewall, manitoba, Canada
Great family-run atmosphere. Staff and owners were always very helpful when suggesting restaurants, planning excursionns, directions to get somewhere, etc.. ... A real gem! Very quiet, relaxed, and peaceful atmosphere. A good location to base out of and centre for touring Tuscany.
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Submitted by Darrell Stigler, Palm Beach Garfdens, Florida 33418, United States
Our hosts were the best and more than accomadating. More rooms coming available soon with redo on newer castle portion. Areturn stay will be in the future. ... It made us feel like the King and Queen. My wife was thrilled.
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Submitted by Anthony Blanchard, London, United Kingdom
Perfect. I was welcomed personally and felt like an old friend returning. ... Ideallic, perfect for a romantic break. The accommodation, views, food and ambience were all awesome.
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Submitted by Janis King, London, United Kingdom
Highly recommend. Very accomodating staff, relaxed atomsphere, felt like I was visiting a friend. Will definitely visit again.
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Submitted by Lisa Deane, Newark, United States
The owner was very friendly, spoke very good English and gave us suggestions on places to visit in that area. ... The castle and our room looked just like the picture. We were very pleased.
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Submitted by ADA MERCURI-GARCIA
We had some a wonderful time at this lovely place. My boys enjoyed every minute of it! Antonio and his father Salvatore were so accomodating and friendly. We cannot wait to go back!
Ada Mercuri-Garica and family
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Submitted by Albert
Salvatore and Anotonio Gangale were the best hosts and innkeepers. Their dedication and hard work shows in everything they touch. I was pure pleasure to be at the Castello delle Serre. We would like to be back very soon. ... Beautiful setting, excellent rooms, superb food. ... Yes, it is even more beautiful than stated in the website. ... Simply wonderful in every area. A true gem.
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Submitted by Stephen
Great hospitality and Sal is a masterful cook. Wonderful experience.
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Submitted by Stephan
Antonio and Salvator where the best host and made our stay at de Castello like being part of the family.... ... The pictures dont not do the Castello justice,,, ... Heavenly!!!
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Submitted by julie
It was great! Having the option to laze around the pool or follow Salvatore's tips for visiting the surrounding villages or going antique hunting was exactly what we wanted. The staff was attentive to our needs and always so pleasant and helpful.
The pool with the bar, the elegant patio with several seating area were perfect to admire Tuscan sunsets while enjoying a nice glass of wine. Our room was stunning and very spacious and the bathroom was very modern and clean with an old world charm. ... The meal Salvatore prepared for the guests was fantastic and the atmosphere that night was memorable! We expected to pay much more for the dinner... ... It should be specified that the rooms are inside the castle - an important selling feature for me (I was unsure until I saw that our beautiful room was indeed inside the castle). ... Old world charm with very modern facilities.
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Submitted by Sheri
The staff at Castello are fantastic and i would highly recommend this hotel. ... Highly recommend ... They went out of there way to accomodate our 5am departure and were sure to meet us the morning we left. Wonderful staff ... Absolute Paradise!
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Submitted by Elizabeth
We were greeted as if we were long friends. We arrived a little early (we were so anxious to see what had been promised on this website) and our room was not quite ready. Our luggage was swiftly carried to our room and we were served a delicious glass wine in the library, while we waited. Just the beginning of what was a wonderful stay. ... We loved staying at Castello delle Serre. I would like to say that it was the experience of a lifetime, except that we have made it a goal to return, which would make it 2 experiences of a lifetime. Salvatore Gangale is passionate about his castle and making people feel welcome in his 'home'. ... We were away from home, traveling for a month. Our stay at Castello delle Serre was by far our favorite and most memorable. We would love to go back and take you with us.
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Submitted by Julie
What an awesome experience. The owners are extremely friendly and helpful, and the property is beautiful. This is a FIRST CLASS castle, and I would love to return very soon. ... Everything was wonderful - the experience of a lifetime. ... What an awesome experience. The owners are extremely friendly and helpful, and the property is beautiful. This is a FIRST CLASS castle, and I would love to return very soon.
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Submitted by Ronda
We enjoyed out stay and found the advice on where to go during our stay and how to get there very helpful. We would stay there again and highly recommend it. ... Wonderful.
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Submitted by rich
rich has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 66% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 100% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 61% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 83% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Historical Tour of the property is very neat. ... Relaxing; Feels like you are part of the family; Staff are very hospitable and make you feel welcome.
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