FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: between 04.00 pm and 07.00 pm.
  Check-out: within 10.00 am.
• Is the price per room/apartment or per person?
  The prices indicated are the weekly rates per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, the apartments are self catering.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The ground or first floor.
• Are there quiet, private, romantic rooms?
  All the apartments are particularly calm and quiet.
• Are linens and towels provided or do I need to bring my own?
  Linen and towels are provided by the Casali in Val di Chio, cleaning and a change of linen and towels is made two times every week.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Every house has television and telephone.
• Is there a telephone with direct dialling in the rooms/apartments?
  Castiglion Fiorentino railway station at 2km from la Guardata and 9 km from S.Stefano.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At Arezzo 18 km away from farmhouse or Pisa/Florence airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Valdottavo at 4 km.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 130 km., Siena 60 km, Pisa 217 km.
• Which is the nearest village or town?
  The nearest village is Castiglion Fiorentino, 2 km far from la Guardata and 9 km from S.Stefano, with all the facilities easily to reach it.
• Which is the nearest airport?
  Perugia airport 46 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  In Castiglion Fiorentino (2km from la Guardata and 9 km from S.Stefano).
• Which is the nearest railway station?
  Castiglion Fiorentino railway station at 2km from la Guardata and 9 km from S.Stefano.
  
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.