| |
FAQs - Frequently Asked Questions
|
- At what time can we check-in and out?
All accommodations, Check In from 1pm, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Rates are per apartment. - Is breakfast included in the price and what type of breakfast?
No. It is a self catering accommodation. - Is heating included in the price?
Yes. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
Italian and English. - How many floors are there in the building and do you have an elevator (lift) in the building?
2 floors without elevator. - Are there quiet, private, romantic rooms?
The estate is very quiet. - Are linens and towels provided or do I need to bring my own?
Yes. - Do the rooms/apartments have a terrace/courtyard?
Some apartments have access to a common courtyard. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Each apartment has a colour television with some international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Only in apartments Archi and Cisterna. - Is there a dining room where we could sometimes all dine together?
Yes. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes and it is newly opened. - Is parking or garage available?
Yes. - Where can we rent a car?
In San Gimignano. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
Florence 48 km, Siena 35 km, and Pisa 70 km. - Which is the nearest village or town?
San Gimignano. - Which is the nearest airport?
Florence. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
50mt. - Which is the nearest railway station?
Poggibonsi. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Only small size pets. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
|
| |
|
