FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included: milk, coffee, tea, orange juice, confitures, toasted bread, butter, fresh croissants.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  No, you can not.
• Which languages are spoken at the reception?
  French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are on the 2nd floor, there is no lift.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and private.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  All the rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, only a satellite TV in the livingroom.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  In Siena.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence, 90 km. Pisa, 140 km. Siena, 42 km.
• Which is the nearest village or town?
  Pienza.
• Which is the nearest airport?
  Florence airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Monticchiello, 200 m far from the property.
• Which is the nearest railway station?
  Chiusi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No, but we can organise a dinner for you.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.