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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: from 4:00 to 6:00 pm. Check-out: before 11.00 am, if you need some more time please let us know in advance . - Is the price per room/apartment or per person?
Yes, the price is per person. On request for group or special events it is possible to provide special prices. - Is breakfast included in the price and what type of breakfast?
The breakfast is included in the price, for accomodation like b&b. The breakfast is an Italian style buffet with caffè, milk, chocolate and tea, bread with hand made marmelade, hand made yogurt with fresh fruit, orange juice and each day a different cake. - Is heating included in the price?
Only in the rate of room/B&B. - Can we settle the bill on arrival?
No it is only possible at departure. - Which languages are spoken at the reception?
English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors, no lift. - Are there quiet, private, romantic rooms?
Yes, all of them are very romantic and private. - Are linens and towels provided or do I need to bring my own?
Yes the linens and towels are provided, only for the swimming towels the guest must bring their own. - Do the rooms/apartments have a terrace/courtyard?
The apartments have a private, garden or terrace outside with table and chairs. The rooms have a big garden. - Do the rooms/apartments have a balcony?
Two apartments have a terrace with a nice view. - Do you have non smoking rooms/apartments?
We prefer if people do not smoke in the rooms but it is only a suggestion. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
There are two TV, one with satellite, in the hall. - Is there a telephone with direct dialling in the rooms/apartments?
No, but I have two telephone lines so it's possible use them, for calls or Internet. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No because the house is a stone farmhouse, so it's very cool, some of the rooms have fans. - Is there a dining room where we could sometimes all dine together?
Yes, inside or outside as you prefer. - Do you have an Internet/E-Mail point in the Property?
Yes, in the office. - Is there a swimming pool? When is it open?
Yes, during the hot season. - Is parking or garage available?
Yes, free parking. - Where can we rent a car?
In Florence, there are lots of car rentals. - Are there grocery stores or supermarkets in the surroundings?
Yes there are all type of shops and a big supermarket. - Are there vineyards nearby?
Yes around the house. - How far is Florence, Siena, Pisa from the Property?
Florence 20 km, Pisa 110 km, Siena 75 km. - Which is the nearest village or town?
The nearest village is Sieci 7 km away. - Which is the nearest airport?
Florence airport 35km. - Do you have a pickup or shuttle service from and to the airport?
Yes, on request - Which is the nearest bus-stop?
1 km, Sita bus for Florence. - Which is the nearest railway station?
Sieci, 7 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, for the moment. - Are pets welcome?
Yes, you just have to advice us when you make the reservation. - Is there a restaurant in the Property?
On Request. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Only in the office.
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