Main Menu > Accommodations > Casa Cheli
 
 
Profile Accommodations Photo-Gallery How To Reach Us Bookings Facilities FAQs Home
 
 
Traveler Reviews
 


FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    Check-in: from 4:00 to 6:00 pm.
    Check-out: before 11.00 am, if you need some more time please let us know in advance .
  • Is the price per room/apartment or per person?
    Yes, the price is per person. On request for group or special events it is possible to provide special prices.
  • Is breakfast included in the price and what type of breakfast?
    The breakfast is included in the price, for accomodation like b&b. The breakfast is an Italian style buffet with caffè, milk, chocolate and tea, bread with hand made marmelade, hand made yogurt with fresh fruit, orange juice and each day a different cake.
  • Is heating included in the price?
    Only in the rate of room/B&B.
  • Can we settle the bill on arrival?
    No it is only possible at departure.
  • Which languages are spoken at the reception?
    English and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are two floors, no lift.
  • Are there quiet, private, romantic rooms?
    Yes, all of them are very romantic and private.
  • Are linens and towels provided or do I need to bring my own?
    Yes the linens and towels are provided, only for the swimming towels the guest must bring their own.
  • Do the rooms/apartments have a terrace/courtyard?
    The apartments have a private, garden or terrace outside with table and chairs. The rooms have a big garden.
  • Do the rooms/apartments have a balcony?
    Two apartments have a terrace with a nice view.
  • Do you have non smoking rooms/apartments?
    We prefer if people do not smoke in the rooms but it is only a suggestion.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    There are two TV, one with satellite, in the hall.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No, but I have two telephone lines so it's possible use them, for calls or Internet.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No because the house is a stone farmhouse, so it's very cool, some of the rooms have fans.
  • Is there a dining room where we could sometimes all dine together?
    Yes, inside or outside as you prefer.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, in the office.
  • Is there a swimming pool? When is it open?
    Yes, during the hot season.
  • Is parking or garage available?
    Yes, free parking.
  • Where can we rent a car?
    In Florence, there are lots of car rentals.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes there are all type of shops and a big supermarket.
  • Are there vineyards nearby?
    Yes around the house.
  • How far is Florence, Siena, Pisa from the Property?
    Florence 20 km, Pisa 110 km, Siena 75 km.
  • Which is the nearest village or town?
    The nearest village is Sieci 7 km away.
  • Which is the nearest airport?
    Florence airport 35km.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, on request
  • Which is the nearest bus-stop?
    1 km, Sita bus for Florence.
  • Which is the nearest railway station?
    Sieci, 7 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, for the moment.
  • Are pets welcome?
    Yes, you just have to advice us when you make the reservation.
  • Is there a restaurant in the Property?
    On Request.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Only in the office.