FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per person per day.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors and 1 elevator.
  In the villa there are 4 floor without elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  All rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Rooms have air conditioning, without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes. It is open from May to September.
• Is parking or garage available?
  Yes, both are available. Garage with extra charge.
• Where can we rent a car?
  In San Gimignano.
• Are there grocery stores or supermarkets in the surroundings?
  In San Gimignano.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence is 50 km far, Siena 35 km and Pisa 148 km.
• Which is the nearest village or town?
  San Gimignano, just 1 km far.
• Which is the nearest airport?
  Florence.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  300 mt from the hotel.
• Which is the nearest railway station?
  Poggibonsi.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a health center with indoor pool, jacuzzi, sauna, turkish bath, solarium and massage treatment.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.