FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3.00pm until 7pm, Check Out before 10am.
  Arrivals after 7.00pm but within 9.00pm are allowed only if guests let us know by phone.
  Arrivals after 9.00pm are not allowed.
• Is the price per room/apartment or per person?
  The given price is the weekly rate of an apartment.
• Is breakfast included in the price and what type of breakfast?
  No, all apartments are self providing, but you will find, on request, a food-kit for first needs.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Apartments are on the ground and on the first floor. No lift.
• Are there quiet, private, romantic rooms?
  All apartments are particularly quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  We provide linen and towels once a week.
• Do the rooms/apartments have a terrace/courtyard?
  Apartments on the ground floor have their own private yard.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  In the public spaces and rooms smoking is not allowed.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All apartments are provided with TV (no satellite TV).
• Is there a telephone with direct dialling in the rooms/apartments?
  All apartments are provided with private telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  There's a panoramic pergola in the yard close to the barbecue.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes, there's a panoramic swimming pool (15x8 mt).
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At Florence railway station or at Florence/pisa airport.
• Are there grocery stores or supermarkets in the surroundings?
  In Capraia and Limite (2 km) you can find a bank, a Post Office and various shops.
• Are there vineyards nearby?
  Yes, we have our vineyards and we organise tours in our farm.
• How far is Florence, Siena, Pisa from the Property?
  Florence 25 km, Siena 65 km, Pisa 50 km.
• Which is the nearest village or town?
  The nearest village is Capraia e Limite (2 km).
• Which is the nearest airport?
  Firenze peretola, 30 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  In the village of Capraia e Limite (2 km).
• Which is the nearest railway station?
  In Montelupo Fiorentino (3 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  All apartments are equipped with direct connection to external telephone line.