FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 3pm.
  Check Out before Midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English, French, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The property has 2 floors, with a lift.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms are quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of the rooms have a terrace.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, of course.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, in every room/apartment without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  Yes, we have a beautiful swimming pool.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You can ask to our concierge desk, our staff will happy to help you.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, we are in the city centre.
• How far is Florence, Siena, Pisa from the Property?
  Pisa 40 Km. Florence 90 km.
• Which is the nearest village or town?
  Forte dei Marmi.
• Which is the nearest airport?
  Pisa airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have on request a pickup service.
• Which is the nearest bus-stop?
  Just in front to the hotel.
• Which is the nearest railway station?
  Forte dei Marmi station.
• How far away is the beach?
  100 m far from the hotel.
• Is the beach private or public?
  Private beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  Yes, our gourmet restaurant "La Magnolia".
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.