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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 3pm, Check Out before 11am. - Is the price per room/apartment or per person?
The price is for the Villa. - Is breakfast included in the price and what type of breakfast?
Yes, breakfast is included. - Is heating included in the price?
Yes, heating is included in the price. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
The Villa has 2 floors without lift. - Are there quiet, private, romantic rooms?
Yes, the Villa is quiet, private and absolutely romantic. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, the Villa has a courtyard. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, a satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Not in the rooms but in the Villa. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is. - Is there a dining room where we could sometimes all dine together?
Yes, there is a wonderful and large dining room. - Do you have an Internet/E-Mail point in the Property?
Yes, there is. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes. - Where can we rent a car?
At the Pisa airport or in Lucca. - Are there grocery stores or supermarkets in the surroundings?
Yes, in Lucca. - Are there vineyards nearby?
No. - How far is Florence, Siena, Pisa from the Property?
- 10 min. from Lucca
- 20 min. from Pisa
- 20 min. from Puccini Lake (Summer Opera)
- 50 min. from Florence
- 1 h 30 min. from Siena (city of the Palio)
- 50 min. from the beautiful valley of Garfagnana
- 35 min. from Forte dei Marmi in the coast of Versilia - Which is the nearest village or town?
Lucca. - Which is the nearest airport?
Pisa, 20 minutes by car. - Do you have a pickup or shuttle service from and to the airport?
On request. - Which is the nearest bus-stop?
In Lucca. - Which is the nearest railway station?
Lucca station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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