FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm until 7.30pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  There isn't breakfast.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are apartments on ground floor and on first floor (no lift).
• Are there quiet, private, romantic rooms?
  There are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  There are bed and bathroom linen and kitchen teatowel (weekly change).
• Do the rooms/apartments have a terrace/courtyard?
  There is a communal an panoramic terrace.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is satellite tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is a telephone in the reception.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There isn't air conditioning but in each bedroom there is a fan.
• Is there a dining room where we could sometimes all dine together?
  There is a large terrace.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not. There is one in
• Is there a swimming pool? When is it open?
  Yes, there is. Usually it is open from 15/20th April.
• Is parking or garage available?
  There is a communal car park.
• Where can we rent a car?
  In Poggibonsi, 15 km.
• Are there grocery stores or supermarkets in the surroundings?
  In S.Donato, 3 kms.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Florence 27 km, Siena 35 km, Pisa 90 km.
• Which is the nearest village or town?
  S.Donato in Poggio, 3 km.
• Which is the nearest airport?
  Florence, 35 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  S.Donato, 3 km.
• Which is the nearest railway station?
  Poggibonsi, 15 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  The nearest fitness center is in Tavarnelle (12 km).
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.