FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 04.00 to 06.00 pm.
  Check-out: between 8.00 to 10.00 am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  No, it isn't. The bill should be settled at least one month before arriving.
• Which languages are spoken at the reception?
  English, French, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground and first.
• Are there quiet, private, romantic rooms?
  All our rooms are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes it is provided and included in the price.
• Do the rooms/apartments have a terrace/courtyard?
  Each apartment has a private court yard with garden furniture.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a restaurant.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes, a big parking is available.
• Where can we rent a car?
  You can rent a car in Poggibonsi (3km) by "Nolcar".
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Firenze 40 km, Pisa 110 km, Siena 25 km, San Gimignano 14 km.
• Which is the nearest village or town?
  The nearest town with rail connections is Poggibonsi (4 km).
• Which is the nearest airport?
  Florence airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  The nearest one is 1.2 km far from the property.
• Which is the nearest railway station?
  The nearest town with rail connections is Poggibonsi (4 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.