FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  A buffet breakfast is included.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors and we do not have the lift, but there are two rooms on the ground floor.
• Are there quiet, private, romantic rooms?
  Yes, there are private and quiet rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, they do.
• Do the rooms/apartments have a balcony?
  Yes, they do.
• Do you have non smoking rooms/apartments?
  Yes, all rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is sat tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Is there a dining room where we could sometimes all dine together?
  Yes, on request.
• Do you have an Internet/E-Mail point in the Property?
  No, but if you need, you can use our computer.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  At the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there is a small market near the bed and breakfast.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Florence 70 km, Siena 30 km and Pisa 110 km.
• Which is the nearest village or town?
  Lecchi.
• Which is the nearest airport?
  Florence, Pisa.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request at an extra charge.
• Which is the nearest bus-stop?
  Lecchi, at about 50 meters.
• Which is the nearest railway station?
  Siena.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small pets are welcome, but only in two rooms.
• Is there a restaurant in the Property?
  Upon request we can prepare dinner.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.