FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm until 8pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The prices are per apartment per week.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  We speak English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We don't have any lift in the building because our apartments are located on the ground floor or on the first floor.
• Are there quiet, private, romantic rooms?
  Everything has been refurbished taking into account the old traditional farmhouse structure, so each apartment is really romantic and quiet.
• Are linens and towels provided or do I need to bring my own?
  All linen and towels are provided on arrival and weekly changed; on request, we also arrange some extra linen change service.
• Do the rooms/apartments have a terrace/courtyard?
  The biggest apartment (for 6/7 persons) has a private terrace of 40 sq.m.
• Do the rooms/apartments have a balcony?
  The biggest apartment (for 6/7 persons) has a private terrace of 40 sq.m.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Each apartment has a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  In the apartments there's no telephone because all of our guests usually come with a mobile.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  At the ground floor there is a common room (70 sq.m.).
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Our swimming pool is 6x12 meters, opened all the year.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In Grosseto (14 km).
• Are there grocery stores or supermarkets in the surroundings?
  In Grosseto (14 km) or in a little village called Istia d'Ombrone (14 km).
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Siena is about 65 km, Florence about 130 km, Rome 180 km, Pisa about 130 km.
• Which is the nearest village or town?
  Grosseto is the nearest town. It's 14 km far.
• Which is the nearest airport?
  The nearest airports are Pisa, Florence and Rome ones. The Grosseto airport especially works with some charters.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Grosseto.
• Which is the nearest railway station?
  Grosseto.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.