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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. - Is the price per room/apartment or per person?
The prices indicated are the daily rates per room. - Is breakfast included in the price and what type of breakfast?
Yes, the price includes half board treatment: buffet breakfast, lunch or dinner in the main restaurant of the Hotel, service, local taxes and VAT. Swimming pool and private beach facilities also are included. - Can we settle the bill on arrival?
No. - Which languages are spoken at the reception?
English, German and French. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
Yes, every room has a balcony or a terrace with chairs, table and sun umbrella. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
Yes, a saltwater swimming pool. - Is parking or garage available?
Yes, indoor. - Where can we rent a car?
At our reception. - Are there grocery stores or supermarkets in the surroundings?
Yes, in Portoferraio (8 km) and Procchio (7 km). - Which is the nearest village or town?
Portoferraio (8 km) and Procchio (7 km). - Which is the nearest airport?
Pisa airport. - Which is the nearest railway station?
The nearest railway station is Piombino. - Are pets welcome?
Only guide-dogs. - Is there a restaurant in the Property?
There is a restaurant and bar on the beach. The bar is famous for its special cocktails and its piano bar. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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