FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 6.30pm until 1am, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, it is not and it is a buffet breakfast.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors, and we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are private and quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, they do have.
• Do the rooms/apartments have a balcony?
  Yes, some of our rooms at the first floor do have a balcony with a small garden.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a satellite TV, (no pay TV).
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Yes, it is open from May to September.
• Is parking or garage available?
  Private parking is available.
• Where can we rent a car?
  At the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Montalcino.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Siena: 39 km
  Florence: 100 km
  Pisa: 200 km
• Which is the nearest village or town?
  Montalcino.
• Which is the nearest airport?
  Firenze or Pisa or Roma Fiumicino (200 km).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do, but only on request at an extra charge.
• Which is the nearest bus-stop?
  It is at about 1 km.
• Which is the nearest railway station?
  Buonconvento 12 km, Grosseto 50 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.