FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 to 07.00 pm.
  Check-out: By 10.00 am.
• Is the price per room/apartment or per person?
  Per Room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• Are there quiet, private, romantic rooms?
  Yes, all.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  None.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, the swimming pool (6m x13 m) with salt water is open from April until the last day of September.
• Is parking or garage available?
  Yes, we have parking lots inside the property.
• Where can we rent a car?
  At Florence railway station or Pisa/Florence airport or in Empoli at about 8 km.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Valdottavo at 4 km.
• Are there vineyards nearby?
  Yes, the property is completely surrounded by vineyards.
• How far is Florence, Siena, Pisa from the Property?
  Florence 20 km, Siena 40 km, Pisa 65 km, Vinci 35 km, San Gimignano 35 km.
• Which is the nearest village or town?
  The nearest village is San Casciano (2km.) with all the facilities (chemist, post office, and so on.).
• Which is the nearest airport?
  Florence FLR, 20 km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Florence (20 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.