FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, the buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  At the reception we speak English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The property has three floors served by an elevator.
• Are there quiet, private, romantic rooms?
  Yes, our prestige junior suites painted with frescoes ceilings are very romantic!
  The other rooms are all very private.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  No, our rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in each room there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, each room has a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, air conditioning is in each room without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  There is an outdoor swimming pool open all year round.
• Is parking or garage available?
  Yes, the property has a parking available.
• Where can we rent a car?
  Guests can rent a car asking the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in the little town of San Giuliano there are supermarkets and grocery stores.
• Are there vineyards nearby?
  Yes, the property is surrounded by vineyards.
• How far is Florence, Siena, Pisa from the Property?
  These cities are respectively 100 kilometers, 155 kilometres and 10 kilometres far off the Property.
• Which is the nearest village or town?
  San Giuliano Terme is the nearest village.
• Which is the nearest airport?
  The nearest airport is in Pisa, 10 kms far from the Property.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we book private transfers on request.
• Which is the nearest bus-stop?
  Is San Giuliano Terme the nearest bus station that is 200 meters far off the Property.
• Which is the nearest railway station?
  The nearest railway station is in Pisa.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, we have all these services in our SPA.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the Property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there's Internet access in each room.