FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Italian, French, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are in differents blocks and we do not have any elevator.
• Are there quiet, private, romantic rooms?
  Yes. All the rooms are quiet, private an very romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have a terrace and a nice view.
• Do the rooms/apartments have a balcony?
  Some.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is a TV in the rooms with satellite channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is seasonal airconditioning at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  An outside parking is available.
• Where can we rent a car?
  In Siena or at Pisa/Florence Airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• How far is Florence, Siena, Pisa from the Property?
  Florence 70 km, Siena 12 km, Pisa 120 km.
• Which is the nearest village or town?
  The nearest village is S. Rocco a Pilli (7 km).
• Which is the nearest airport?
  Florence Airport.
• Do you have a pickup or shuttle service from and to the airport?
  On request we can organize it.
• Which is the nearest bus-stop?
  S. Rocco a Pilli (6 km).
• Which is the nearest railway station?
  Siena, 12 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  Yes, small ones.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.