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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 4pm until 7pm, Check Out before 10am. - Is the price per room/apartment or per person?
Price is for the entiere villa. - Is breakfast included in the price and what type of breakfast?
Yes, it is included. - Is heating included in the price?
Yes, heating is included. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
Italian and a little English. - How many floors are there in the building and do you have an elevator (lift) in the building?
The Villa has 2 floors without lift. - Are there quiet, private, romantic rooms?
Absolutely yes. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
It is at guests' disposal only in the dining room. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, but the building is an ancient one and it's no necessary the airconditioning. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
No, but there is a wonderful lake. - Is parking or garage available?
Yes, parking is available. - Where can we rent a car?
At the airport. - Are there grocery stores or supermarkets in the surroundings?
The nearest grocery store at 7 km in palazzo del Pero. - Are there vineyards nearby?
No. - How far is Florence, Siena, Pisa from the Property?
Arezzo is at 15 kms , Citta' di Castello is at 28 kms ,Anghiari is at 21 kms,Cortona at 20 kms,Siena at 65 kms,Perugia at 65 kms ,Gubbio at 61kms,Firenze at 79 kms. - Which is the nearest village or town?
Palazzo del Pero at 7 km. - Which is the nearest airport?
Siena Airport and Florence. - Do you have a pickup or shuttle service from and to the airport?
On Request. - Which is the nearest bus-stop?
In Arezzo, 15 km from the property. - Which is the nearest railway station?
Arezzo Railway Station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Pets are not allowed. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, 3 connection point available in the small dining room, in the sitting room with TV and in the corridor of the first floor.
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