FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 2 until 6 pm.
  Check-out: 10.30 am.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, it's better.
• Which languages are spoken at the reception?
  English, French, Spanish, little German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Rooms are at the second floor, no lift.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms are quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, but there is a garden.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  Rooms are all non smoking but you can smoke in the house.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Only for incoming calls.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, but is not necessary.
• Is there a dining room where we could sometimes all dine together?
  Yes, the breakfast room or outside.
• Do you have an Internet/E-Mail point in the Property?
  Yes, on request.
• Is there a swimming pool? When is it open?
  Yes, there is.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You can rent a car in Siena (12 km).
• Are there grocery stores or supermarkets in the surroundings?
  Yes (200 meters away).
• Are there vineyards nearby?
  Both Vineyards and olive trees.
• How far is Florence, Siena, Pisa from the Property?
  Florence: 60 km, Siena: 12 km, Pisa: 110 km.
• Which is the nearest village or town?
  Vagliagli (200 meters) or Siena (12 km).
• Which is the nearest airport?
  Florence: 60 km.
• Do you have a pickup or shuttle service from and to the airport?
  On request.
• Which is the nearest bus-stop?
  The nearest bus stop is 100 meters, Vagliagli Train Bus
• Which is the nearest railway station?
  The nearest railway station is in Siena (10 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but there is a Gym.
• Are pets welcome?
  Small size are welcome.
• Is there a restaurant in the Property?
  No, but there is one 200 meters away where you can get special prices.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.