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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: between 02.00 pm and 07.00 pm. Check-out: within 12.00 am - Is the price per room/apartment or per person?
The price is per entire property - Is breakfast included in the price and what type of breakfast?
No. - Is heating included in the price?
No. - Can we settle the bill on arrival?
The final payment has to be paid 45 days before the day of arrival - Which languages are spoken at the reception?
English. - Are there quiet, private, romantic rooms?
The property is immersed by the peace and quiet. - Are linens and towels provided or do I need to bring my own?
All linens and towels are supplied by the property. - Do the rooms/apartments have a terrace/courtyard?
Yes. - Do the rooms/apartments have a balcony?
In the estate there is a small balcony. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is TV, not telephone. - Is there a telephone with direct dialling in the rooms/apartments?
Florence, 30 km away. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Is there a dining room where we could sometimes all dine together?
Yes. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
A large and beautiful swimming pool with sun loungers and deck chairs. - Is parking or garage available?
Yes. - Where can we rent a car?
In Florence, 30 km away. - Are there grocery stores or supermarkets in the surroundings?
At "San Donato" (3 km). - Are there vineyards nearby?
Yes. - How far is Florence, Siena, Pisa from the Property?
30 km Florence, 30 km Siena, 110 km Pisa. - Which is the nearest village or town?
The closest town is Arezzo 5 km far to the villa. - Which is the nearest airport?
Florence, FLR 23 Km. - Do you have a pickup or shuttle service from and to the airport?
no. - Which is the nearest bus-stop?
in Barberino Val d'Elsa. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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