FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday until 8pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  No, you cannot.
• Which languages are spoken at the reception?
  Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors, no elevator.
• Are there quiet, private, romantic rooms?
  All our rooms are quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  They are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Two of our rooms have a terrace.
• Do the rooms/apartments have a balcony?
  One of them has a balcony.
• Do you have non smoking rooms/apartments?
  All our rooms/apartments are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in each room with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No room has a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, air conditioning.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not.
• Where can we rent a car?
  In Arezzo.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Are there vineyards nearby?
  Yes, there are.
• How far is Florence, Siena, Pisa from the Property?
  Florence 60km, Siena 40km,Pisa 180km.
• Which is the nearest village or town?
  Arezzo.
• Which is the nearest airport?
  Firenze Peretola airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  There is a bus stop just in the village.
• Which is the nearest railway station?
  It is in Arezzo.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small sized pets.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, it is not possible.