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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from 4pm, Check Out any time. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Prices are per room per night. - Is breakfast included in the price and what type of breakfast?
Breakfast is included in the price. - Is heating included in the price?
Heating is not included. - Can we settle the bill on arrival?
Yes, sure. - Which languages are spoken at the reception?
Italian, English, German, French, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
Only ground floor. - Are there quiet, private, romantic rooms?
Our rooms are very private and charming. - Are linens and towels provided or do I need to bring my own?
Linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
All the bedrooms have a terrace. - Do the rooms/apartments have a balcony?
No, just terraces. - Do you have non smoking rooms/apartments?
Yes, we have smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
All rooms have satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Telephone, fax and Internet are available at the reception. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is no air conditioning, but the farmhouse is a restored old building and the rooms are very cool. - Is there a dining room where we could sometimes all dine together?
There is a dining room with terrace. - Do you have an Internet/E-Mail point in the Property?
There is Internet at the reception. - Is there a swimming pool? When is it open?
Yes, a super panoramic swimming pool opened at the beginning of August 2006. - Is parking or garage available?
Yes, a private parking. - Where can we rent a car?
In Siena. - Are there grocery stores or supermarkets in the surroundings?
Yes, 4 km from the farmhouse. - Are there vineyards nearby?
The property is fully immersed in a vineyard. - How far is Florence, Siena, Pisa from the Property?
Siena is 5 km, Florence is 45 km, Pisa is 80 km. - Which is the nearest village or town?
Vagliagli. - Which is the nearest airport?
Florence. - Do you have a pickup or shuttle service from and to the airport?
We can reserve one for you if you wish. - Which is the nearest bus-stop?
Corsignano. - Which is the nearest railway station?
Siena. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, but there are trekking paths. - Are pets welcome?
Yes they are. - Is there a restaurant in the Property?
No, we can cook on request. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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