FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 to 09.00 pm. Please advise for late check-in.
  Check-out: within 10.00 am.
• Is the price per room/apartment or per person?
  Daily and Weekly prices are per apartment.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Spanish, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Apartments are located on ground and first floor, no lift.
• Are there quiet, private, romantic rooms?
  All the apartments are quiet, private and, of course romantic.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are supplied by the property; at request they can be changed during the daily cleaning.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of the apartments have an outside area and some have a little and romantic balcony.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the apartments have Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Each apartment has direct dial telephone and a data-port. If you are not travelling with your computer you may check emails in the office by arrangement with Concierge.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All the apartments have air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, the Villa places a Gazebo area, overlooking the beautiful surrounding hills, at guest's disposal.
• Do you have an Internet/E-Mail point in the Property?
  You may access the internet in the office by arrangement with Concierge.
• Is there a swimming pool? When is it open?
  Yes, the swimming pool (9 x 18 metres) is completely deep into the olives grove.
• Is parking or garage available?
  Yes, inside the property there is an open-air area for parking.
• Where can we rent a car?
  At Florence Airport, near the Railway Station or at about 5 km from the property.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at just 1 km of distance.
• Are there vineyards nearby?
  The Villa is situated at just few km from the Chianti Area.
• How far is Florence, Siena, Pisa from the Property?
  The City of Florence is at about 1,5 km from the property; Florence centre 6 km - Siena 65 km - San Gimignano 55km - Lucca and Pisa at about 75 km.
• Which is the nearest village or town?
  At just 1,5 km start the city of Florence; town of Scandicci is at about 1 km.
• Which is the nearest airport?
  Florence Airport "Amerigo Vespucci" (9 km).
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  500 mt from the Villa.
• Which is the nearest railway station?
  The nearest is Santa Maria Novella in the centre of Florence at 6 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No, but each apartment has a full equipped kitchen and at request, we provide a gourmet service. In the nearness there are a lot, typical and good trattorias and restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There are data-port in each apartment that will connect with our adsl.