FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is not included.
• Is heating included in the price?
  Yes, heating is included.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  We speak English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building have 2 floor and there is not a elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and private rooms.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are included.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking apartments.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Tv with analogic sat.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no direct telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning in the rooms.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no Internet point in the property.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool open from May 10th to October 10th.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You may rent a car at Arezzo, Monte San Savino.
• Are there grocery stores or supermarkets in the surroundings?
  Close to 1 km there are a supermarket and a farmacy.
• Are there vineyards nearby?
  Yes, there are vineyards nearby.
• How far is Florence, Siena, Pisa from the Property?
  Florence is at 70kms, 70kms, 170kms.
• Which is the nearest village or town?
  Ciggiano, Monte San Savino Arezzo.
• Which is the nearest airport?
  Florence is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, there is no shuttle service.
• Which is the nearest bus-stop?
  Giggiano is the nearest bus stop.
• Which is the nearest railway station?
  Arezzo is the closest train station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, there is no modem in the rooms.