FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 8pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Prices are per accommodation.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Is heating included in the price?
  Yes, heating is included.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English.
• Are there quiet, private, romantic rooms?
  Yes, all the apartments are quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  Yes, a beautiful swimming pool.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  You can ask at the villa.
• How far is Florence, Siena, Pisa from the Property?
  Florence 65 km and Pisa 100 km.
• Which is the nearest airport?
  The nearest international airport is Peretola in Florence.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Just in front of the property.
• Which is the nearest railway station?
  Siena.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.