FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  The price include an Extensive Breakfast Buffet with fresh Juice Bar, Yogurt, jams, croissants, Muesli, cheeses, sausages, eggs, "Vital" corner and fresh breakfast specialities. A 4 to 5 course "à la Carte" dinner.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  Italian, English, German and Spanish
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors in the Building (Elevator in each room section).
• Are there quiet, private, romantic rooms?
  Yes, very romantic.
• Do the rooms/apartments have a terrace/courtyard?
  All rooms avail of private terrace or balcony with panoramic views on the Val d'Orcia.
• Do the rooms/apartments have a balcony?
  All rooms avail of private terrace or balcony with panoramic views on the Val d'Orcia.
• Do you have non smoking rooms/apartments?
  No, sorry.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms are equipped with colour satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direnct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All rooms avail of Bio-air-conditioning.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  There are 5 swimming pools (2 with thermal water).
• Is parking or garage available?
  Private garage at our guests' disposal.
• Where can we rent a car?
  At Chiusi railway Station or directly at the hotel reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some nearby.
• Are there vineyards nearby?
  Yes (Montalcino e Montepulciano).
• How far is Florence, Siena, Pisa from the Property?
  Siena : 50 Km
  Florence : 100 Km
  Pisa :160 Km
  Rome : 210 Km
  Perugia : 100 Km
• Which is the nearest village or town?
  San Quirico d'Orcia.
• Which is the nearest airport?
  Siena (for domestic flights) and Florence and Pisa for international flights.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, ask at the reservation.
• Which is the nearest bus-stop?
  Bagno Vignoni.
• Which is the nearest railway station?
  Chiusi-Chianciano terme.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes: ADLER FIT Fitness Club.
• Are pets welcome?
  Please, understand that we do not allow domestic animals on our premises.
• Is there a restaurant in the Property?
  Yes, there are 1 restaurant and 1 Osteria.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.