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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. - Is the price per room/apartment or per person?
The price are per person per day. - Is breakfast included in the price and what type of breakfast?
Breakfast is included in the price per person per day and we have Buffet Breakfast. - Can we settle the bill on arrival?
Our customer pay at the check out. - Which languages are spoken at the reception?
English - German - French. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 1 Floor and we don't have elevator. - Are there quiet, private, romantic rooms?
We have Superior and Standard room. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
We have Superior and Standard room with balcony with sea view. - Do you have non smoking rooms/apartments?
We have no smoking room. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
We have TV Sat in the room. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
Yes. - Is parking or garage available?
Yes, we have a private parking area of 1.200 square metres. - Where can we rent a car?
In Portoferraio (4km). - Are there grocery stores or supermarkets in the surroundings?
Yes, in Portoferraio (4km). - How far is Florence, Siena, Pisa from the Property?
Florence (183 km); Siena (92.5 km); Pisa (79 km). - Which is the nearest village or town?
In Portoferraio (4 km). - Which is the nearest airport?
Pisa airport, 97 km. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
No. - Which is the nearest railway station?
Piombino. - How far away is the beach?
900 mt. - Is the beach private or public?
Public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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